What is PlaceFull?
PlaceFull is an online marketplace for parties, events and activities!
What type of listing can I book on PlaceFull?
- "Book Now" – requires full payment at checkout.
- "Reserve Now" – requires full payment on the day of the event.
- "Send Inquiry" – no payment necessary, just requesting information about the listing.
How do I Book a Listing on PlaceFull?
After discovering the perfect listing, select the day/time and begin the checkout process. Proceed by entering your name, email, credit card information and then hit purchase. Shortly after, you will receive a booking confirmation email from PlaceFull!
How much does it cost to book a listing?
There are no fees associated with using the marketplace. All prices are set by the merchant and can be viewed on the details page of the listing.
Does PlaceFull send booking confirmation emails?
Yes, after you click purchase in the checkout process you will immediately receive a booking confirmation email. The merchant also receives an email with your contact information in case anything needs to be discussed prior to the party, event or activity.
Do I need to create an account to book a listing?
No. However creating an account will allow you to view your past booking history, leave reviews and favorite different listings. Plus you get to become an official PlaceFull account holder!
What do I do if I forgot my password?
Click the login link at the top of the page and then click the "Forgot my password" link to have it reset. If you are using a Facebook account then you will need to go to Facebook and reset your password using the Facebook user interface.
Does PlaceFull store my credit card information?
No. PlaceFull and the merchant do not have access to your credit card information. This information is collected at the time of the booking and sent securely to ProPay, our merchant gateway provider who is responsible for charging the card and encrypting your information
How do you process payments?
All payments are processed securely through ProPay. PlaceFull accepts Visa, MasterCard, American Express and Discover.
What is your cancellation policy?
All cancellations should be initiated with the merchant associated with the listing. Please review your booking confirmation email to find their contact information.
Do I need to print my confirmation page?
No, unless clearly stated by the merchant in the listing description. However, it is always a good idea to know your booking confirmation number.